General FAQ

general FAQ . product FAQ . technical FAQ

• Where can I get help on the features or usage of the Zezame system?
• What do I do if I think I have found a bug while using the Zezame system?
• What do I do if I find a web page that crashes the Zezame system?
• Where can I find information on the current and future Zezame product features?
• How do I see if you already know about a bug in the Zezame system?
• Where can I find information about License agreement for the Zezame products?
• Is there a trial license available for the Zezame system?

Where can I get help on the features or usage of the Zezame system?
Please check the Online Help for assistance with the features or usage of the Zezame system. You can access the Online Help by clicking the Help button, on the main toolbar, within the Zezame system. If you need further assistance, please contact our Technical support.

What do I do if I think I have found a bug while using the Zezame system?
If you think you have found a bug, please review the technical FAQ, if this doesn't help, contact our technical support. It is very helpful if you have sample web pages on which the bug occurs. We need to have information about what version of the browser you are using and the configuration of the server you are running.

What do I do if I find a web page that crashes the Zezame system?
If you think you have found a bug, please review the technical FAQ, if this doesn't help, contact our technical support. It is very helpful if you have sample web pages on which the bug occurs. We need to have information about what version of the browser you are using and the configuration of the server you are running.

Where can I find information on the current and future Zezame product features?
Please check the products section of this web site; if you have further questions please contact us.

How do I see if you already know about a bug in the Zezame system?
We are developing a bug database which you will be able to access from this web site. In the meantime please contact our Technical support.

Where can I find information about the License agreement for the Zezame products?
Within Zezame you can view the license agreement by clicking the About Zezame link on the Welcome page, then clicking the link to the license. If you do not have access to a Zezame server and want to review the license agreement please contact us.

Is there a trial license available for the Zezame system?
A 30 day trial license is available for the Zezame system. After the 30 days have passed, the system will stop working until a permanent license key is entered for the purchased product.